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Technology

Watch out for 'pop-ups' claiming computer virus

Farmers Independent of Bagley, Minnesota

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Better Business Bureau of Minnesota and North Dakota (BBB) is once again noting an uptick in reports of the "Tech Support" scam. Generally, this scheme is perpetrated over the phone: homeowners or business owners receive calls from "technicians" saying there's a problem with their computer. But these supposed experts are only interested in collecting credit card information or gaining remote access to users' computers. A newer wrinkle to this scheme involves popup messages telling people their computer has been infected by a virus and they need to call the number on their screen for assistance.

"These pop-up messages are often dramatic, using capital letters and exclamation points, in order to get people's attention," said Dana Badgerow, president and CEO of BBB of Minnesota and North Dakota. "We're advising people not to panic and not to listen to whatever the message is saying."



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Original Publication Date: November 4, 2015



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