Small Town News

Integrity Automotive Maintenance Repair is more than a name - its how they do business

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The world we live in is changing at a rapid pace and the automotive service industry is no exception. Advances in automotive technology require highly skilled technicians, fully committed to educating themselves on advancing technologies. However, proper care for your automobile is only one of the many things to consider when choosing the shop for maintenance or repairs.

Integrity Automotive Maintenance & Repair takes a very different approach to vehicle maintenance and customer care. Integrity's technicians know that today's consumers don't always have time to worry about maintaining their vehicles. They know that people don't deal with businesses, people deal with people. That's why Integrity considers the relationships with their customers to be the most important part of the company.

Integrity works diligently to earn your trust and live up to their name. The staff knows you have many choices when selecting who will care for your automobiles, and understand that they must earn your confidence. For that reason, Integrity owner Nate Bean has created many intangible services to help take that worry out of your hands.

Service + experience

"While you probably expect our technicians to be qualified to repair your vehicle, you will be pleased to know that each one of our technicians have been committed to our industry for over 23 years, with over 140 years of combined experience," notes Nate.

"Our service advisors and reception staff are fully committed to taking as much time as necessary to answer all of your questions and ensure you are fully aware of all of your options so you can be comfortable and educated to make decisions in your own best interest. They will gladly tailor a maintenance schedule to meet your driving habits and budget requirements, and will take an active role in helping you keep your vehicle maintained according to that schedule."

Customer convenience

The Integrity team understands the difficulty often involved in adjusting your schedule to take your vehicle to the shop. Therefore, they offer free use of Integrity's many loaner cars, complimentary shuttle service to your home or office, and vehicle pick-up-and-delivery service so you don't even have to come in!

In the event you will be waiting for your vehicle, Integrity also has a quiet and comfortable customer lounge fully stocked with a complimentary snack and beverage bar, wired or wi-fi internet access, and plenty of current and relevant reading material to help you pass your time. Customer comfort is important!

Lifetime warranty

After your repair has been performed by Integrity's professional technicians, you can rest assured you have made a wise investment -- they stand behind the repairs with the best warranty you will find anywhere. Integrity's Lifetime Parts & Labor Warranty means you will never pay for the same repair twice, for as long as you own your car. Nate is so confident in the abilities of his technicians and the quality of the parts they install on your vehicle that he will stand behind them with the best warranty available -- and he puts that in writing!

Well-earned reputation

"We have been serving Is-saquah and the greater Eastside since 1998 and have grown into the largest and most respected independent automotive service center in Issaquah," says Nate.

Having been voted "Best of Issaquah" by their customers and the readers of The Issaquah Press and Sammamish Review, Integrity has earned its excellent reputation through sincere customer care and the service of over 20,000 vehicles

"We are here to answer all your automotive questions," says Nate. "Whatever type of vehicle you drive, we invite you to give us a call. We promise to provide you with service beyond your expectations."

Call 557-8665 to begin your experience -- with Integrity.



Copyright 2010 The Issaquah Press, Issaquah, Washington. All Rights Reserved. This content, including derivations, may not be stored or distributed in any manner, disseminated, published, broadcast, rewritten or reproduced without express, written consent from SmallTownPapers, Inc.

© 2010 The Issaquah Press Issaquah, Washington. All Rights Reserved. This content, including derivations, may not be stored or distributed in any manner, disseminated, published, broadcast, rewritten or reproduced without express, written consent from DAS.

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